Returns

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Name* This field is required.
First Name
Last Name
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Email* This field is required.
example@example.com
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Was Route Package Protection purchased at the time of ordering?
YESNO
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Six-digit order number you wish to return.* This field is required.
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Why are you returning this item?* This field is required.
No longer need/changed mind
Wrong items were sent
Product and/or shipping box arrived damaged
Defective items
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If the wrong item was sent, please provide a picture of the item received
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
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If damaged, please provide the following 7 pictures:One Picture of the UPS label Pictures of all 4 sides of the box Two pictures of the product damages
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
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If defective, please provide a description of the issues if applicable
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If defective, please provide a description of the picture if applicable
Drag and drop files here
Select files to upload
Max. file size: 10.6MB
Cancelof
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For Route Claims:
The easiest way to file a claim is through the Route app:

Android App
iOS App

Still have questions?

Visit our [Returns Page] or call us at (877) 872-2417.
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