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Returns
Please fill in the information below so we can process your return quickly and smoothly. Providing accurate details helps us help you faster and make sure you get the right resolution.
4
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1
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2
Name
*
This field is required.
First Name
Last Name
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3
Email
*
This field is required.
example@example.com
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4
Was Route Package Protection purchased at the time of ordering?
YES
NO
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5
Six-digit order number you wish to return.
*
This field is required.
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6
Why are you returning this item?
*
This field is required.
No longer need/changed mind
Wrong items were sent
Product and/or shipping box arrived damaged
Defective items
Didn't receive ordered item
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7
What item are you returning?
*
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Please specify the item you are returning if more than one was ordered.
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8
If the wrong item was sent, please provide a picture of the item received
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Max. file size
: 10.6MB
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9
If damaged, please provide the following 7 pictures:
One Picture of the UPS label Pictures of all 4 sides of the box Two pictures of the product damages
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Max. file size
: 10.6MB
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10
Is the item to be returned mechanical equipment?
*
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YES
NO
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11
Please provide us with the serial number of the unit.
*
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12
If defective, please provide a description of the issues if applicable
*
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13
If defective, please provide a description of the picture if applicable
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Max. file size
: 10.6MB
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14
How would you like to proceed?
*
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Choose one
I would like a refund
Please reship the ordered item
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