Returns

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Name* This field is required.

First Name

Last Name

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Email* This field is required.

example@example.com

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Was Route Package Protection purchased at the time of ordering?

YESNO

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Six-digit order number you wish to return.* This field is required.

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Why are you returning this item?* This field is required.

No longer need/changed mind

Incorrect item sent

Product and/or shipping box arrived damaged

Manufacturer Defective

Didn't receive entire shippment or missing items

Wrong item ordered

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Which item was not received?* This field is required.List the item or items you didn't receive.

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What item are you returning?* This field is required.Please specify the item you are returning if more than one was ordered.

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What you meant to order and what you received:* This field is required.Write a short description.

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If the wrong item was sent, please provide a picture of the item received

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

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If damaged, please provide the following 3 pictures:One picture of the box showing any damage One picture that shows the item received One picture of the item, clearly showing the damages

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

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Is the item to be returned mechanical equipment? * This field is required.

YESNO

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Please provide us with the serial number of the unit.* This field is required.

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If defective, please provide a description of the issues if applicable* This field is required.

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If defective, please provide a picture if applicable

Drag and drop files here

Select files to upload

Max. file size: 10.6MB

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How would you like to proceed?* This field is required.Choose one

I would like a refund

Please reship the ordered item